Privacy Policy

1. Introduction
This Privacy Policy explains how Malebasis (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website at malebasis.com. By using our site, you agree to the terms of this policy.

2. Information We Collect
We may collect and process the following data about you:

  • Personal identification information (Name, email address, phone number)
  • Delivery and billing address
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Technical data (IP address, browser type, device information)
  • Cookie data and usage statistics

3. How We Use Your Information
We use your information for the following purposes:

  • To process and deliver your orders
  • To manage your account and provide customer support
  • To communicate with you about orders, products, and promotions
  • To improve our website and services
  • To prevent fraud and ensure security
  • To comply with legal obligations

4. Legal Basis for Processing
We process your personal data based on:

  • Contractual necessity (to fulfill your orders)
  • Legal compliance (tax and accounting requirements)
  • Legitimate interests (website improvement and marketing)
  • Your consent (where required by law)

5. Data Sharing and Disclosure
We may share your information with:

  • Delivery partners to fulfill your orders
  • Payment processors to handle transactions
  • Professional advisors and legal authorities when required by law
  • Marketing platforms (with your consent)

6. International Transfers
Your data may be transferred outside the UK/EEA to our service providers. We ensure appropriate safeguards are in place to protect your data.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, we retain order information for 6 years for tax and accounting purposes.

9. Your Rights
You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability
  • Withdraw consent at any time

10. Cookies
Our website uses cookies to distinguish you from other users, help us provide you with a better experience, and allow us to improve our site. You can control cookie preferences through your browser settings.

11. Third-Party Links
Our site may contain links to third-party websites. This privacy policy does not cover these external sites, and we encourage you to read their privacy policies.

12. Marketing Communications
We will only send you marketing communications if you have given us your consent. You can unsubscribe at any time by clicking the link in any marketing email or contacting us through malebasis.com.

13. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect data from children.

14. Changes to This Policy
We may update this privacy policy from time to time. The current version will always be posted on our website at malebasis.com.

15. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us through the customer service portal on malebasis.com.

16. Complaints
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Last updated: [Date]